Five Points to Choose a Web Conference

Web conferencing has become more familiar with the evolution of personal computers and the Internet, and the generalization of smartphones and tablets. Many companies are trying to increase productivity and reduce working hours through web conferencing, which allows them to communicate via a variety of devices, regardless of location or time.

Namun demikian, kami telah mendengar dari berbagai vendor bahwa sistem konferensi web sekarang tersedia, dan sekilas Anda tidak dapat menentukan mana yang harus dipilih. Oleh karena itu, artikel ini menjelaskan lima poin yang ditekankan pelanggan V-cube dalam proses membandingkan dan memilih konferensi Web.

Sufficient image and sound quality

A web conference where the other person's face or material is difficult to see, the voice is interrupted, and the voice cannot be heard well is not a communication tool. Especially in the business scene, if the connection is interrupted at a critical point, the business will be hindered.

The quality of web conferencing, which is a cloud service, depends on the degree of line congestion and the performance of the terminal, so it delivers stable audio and video regardless of whether the number of connections increases or whether it connects overseas. It is important. For this reason, web conferencing has been selected that has the function of optimizing the video quality according to the bandwidth and the function of stopping the video and delivering only the audio when the line bandwidth is reduced

In Web conferencing, it is more difficult for a person to talk because of a break in the sound than for a rough image. You can use it with peace of mind if you select a Web conference that automatically adjusts to the optimum quality under any environment, especially if the sound quality is stable and the conversation is not interrupted.

Full support in case of trouble

People who use web conferencing are not necessarily people with high IT skills. People who are not used to IT may conduct web conferences.

If they face any trouble, they will contact their information systems department (information system) or help desk. However, information systems and help desks are not always available immediately. In doing so, it is important that users be able to contact the web conferencing vendor directly to resolve them, that is, to have sufficient support.

For those who do not have high IT skills, it is very difficult to isolate and explain the cause of the problem. The point is that there is a window that communicates smoothly and that solves the problems of users in need accurately, and that inquiries can be made 24 hours a day, 365 days a year, and that they will respond as expected.

Security is assured

You may also share confidential information or confidential documents in web conferences. As long as you interact with the Internet, it is a prerequisite that a system with strong security measures is in place.

Of course, web conferences that literally allow anyone to access should be avoided. Participants such as designated members and invited people are limited to some extent, and communication is performed on secure communication by AES and SSL encryption. In other words, it is important that security is assured.

Specifically, functions such as "communications such as audio and video, including Internet lines, are encrypted" and "a password or PIN is required when participating in a web conference" are essential. In addition, the Web conference itself remains as a record and can be confirmed when something happens-for example, if the access log function and recording function are installed, you can use it more safely and with peace of mind.

Seamless connection with existing video and audio conferences

Video conferencing has become popular since 2011, and many companies have already introduced it. If you choose a web conference that can be connected to an existing video conference system, you can increase the number of participants in a remote conference while utilizing your company's assets.

Also, although it may not be surprising, there are web conferencing systems that can be connected to conference calls. Companies that use teleconferencing to communicate outside of the country will also need to be able to connect to the teleconference. Either way, let's put the point of your choice, rather than "Web conferencing or anything else", in place of being able to co-exist with your existing assets.

Konferensi Web Dapat digunakan untuk tujuan selain rapat

Web conferencing is a communication tool. It can be used not only for meetings but also for various purposes such as recruitment interviews and personnel interviews, mental health care, remote support at work sites, information sharing between bases, and responding to customers.

That's why it's important to have a simple interface that anyone can use . For example, when conducting remote negotiations in a Web conference, if the invited external person can use it intuitively, it will not detract from the impression different from the contents of the negotiation.

If the interface is simple, it will be easy to use for those who do not have high IT skills, so there will be less need for information systems and help desk calls. It is also more frequent and cost-effective.

Conclusion

These are the points that v-cube customers emphasized when choosing a web conference. In order to suppress these, we recommend not only receiving explanations from sales representatives when selecting, but also actually using them for demonstrations and trials. Check the connection to existing systems, ease of use, and stability in your environment, and introduce a Web conference system suitable for your company.